The human condition comes in a tall or a venti, it seems. After a few years of serving lattes in movie theaters and old-fashioned cafes I started seeing a different side to the mundane.
It’s not just bagging or grinding that inspires naval gazing, but sitting back with your hands folded in your lap and doing a tally of all the sometimes-funny, sometimes-frustrating questions brought to your attention during an average shift. Why do so few people seem to know what a cappuccino is? Why do so many expect a part-time employee to be omniscient? Is this the real life? Call it soul searching with a dollop of creamer.
Being a part-time or full-time barista may be a common job, but that still doesn’t put a dent in some of these questions! Thanks to these I can approach the vast world of coffee from multiple angles…and many of them humorous.
Here are just ten common questions customers had about the process nearly every time I was behind the counter: