coffee, industry news

Starbucks Customer Demands Recompense For Harassing An Employee

I don’t particularly feel like buttering up what’s happening here. This news story is a common bad memory for anyone who works, or has worked, as a barista.

Being a barista means being the verbal punching bag for middle-aged women who get a kick out of being waited on hand and foot. Take more than five minutes during rush hour making their order? They need a manager. Don’t have their usual on hand due to low supplies? They would like to speak to someone ‘higher up’. Get them the right sized order because that’s what they asked for? You actually gave them a size too big, they need recompense for their suffering. It’s not funny. It’s annoying, stressful and pathologically maddening.

So we have yet another tale of someone who clearly hasn’t been told no enough in their life wanting justice for…being a prick.

I’ve had women like this try to get me fired over nothing, and it was only the fact my co-workers and supervisors didn’t like her either that had me keeping my job. I’ve heard (and watched) stories about workers being spat on, coughed on, screamed at with no consequences for the aggressive party. I’ll never forget the video taken of a cafe customer who, quite literally, shat on the floor of the lobby to get a point across. I’d link to it, but it’s gross. Look it up on YouTube if you’re curious.

The details of this story are like trying to debate astrophysics with someone drunk. A chiropractor (who won’t even comment on the issue) is the authority on a breathing problem? A past issue of an ovarian cyst is enough reason not to wear a mask in a public space and protect others with immunodisorders or asthma? I mean…you’d think someone with a life-threatening breathing problem would be more wary of going into public spaces, but what would I know? I’m just glad the employee got some financial stability out of this mess.

Wear a mask. Social distance. Care about your neighbor, unless it’s this woman.

coffee, industry news

A Coffee A Day Won’t Keep The Doctor Away: Social Distancing And Coffee Shops

I had a dream about a delicious latte earlier this week.

In the fields of my subconscious I visited a latte event beneath the overhang of a highway (dreams are funny like that) and rubbed shoulders with local roasters and farmers alike. Later I would sit down with a monster of a mug, filled with a predominantly arabica blend and topped off with a thick, creamy foam that clung to my upper lip. The dream would end up taking another odd turn as I went behind the counter and started making my own espresso shots to judge them on their crema. Seems my barista roots are as strong as ever.

I’m not going to be able to make my dream come true any time soon, as coffee stores left and right are shutting down…or considering it. Blue Bottle Coffee, for starters, has temporarily shut down its stores around the nation. The chain made an exception for South Korea and Japan, however, due to their more rigorous response to the coronavirus and much more accessible healthcare system. Starbucks, on the other hand, is currently debating whether or not to close.

They’ve gone at length to stress rigorous cleaning protocols to manage the coronavirus spread, which still might not put a dent in viral rates in the West. I may love a fresh, hot latte as much as the next person, but this stubborn response is just hazardous.

Makes me wonder just how popular home brewing will become in the coming months of social distancing and health awareness. There are a lot of benefits to be had: saving money (especially for those who have a morning commute), having more control over the coffee itself and reducing the chance of getting sick. I myself have been squirreling away spare change in order to buy a hybrid coffeemaker for my kitchen. What about you?

Do you miss cafes or do you prefer making coffee at home?

coffee, industry news

The Flipside To The Staple: Starbucks Under Fire For Lacking Caffeine

Starbucks is a coffee behemoth, unavoidable on a global level as a staple of morning commutes and casual lunches everywhere. As a Washingtonian, Starbucks is extra unavoidable. It originated here, after all.

Hearing about their lawsuits is triply unavoidable, with yet another alleging that Starbucks is falsely advertising the amount of caffeine in their drinks. More specifically, larger drinks that apparently don’t have larger amounts of caffeine: just more milk, foam or ice. While I don’t drink caffeine — I stopped several years ago for health reasons — I can see why this would be frustrating for customers. Coffee habits aren’t exactly kind on the wallet unless you exclusively brew from home, and even then, you still have to shell out extra money for the right equipment and quality beans.

To anyone who drinks coffee on-the-go: what do you think?

Is a lawsuit on a lack of caffeine valid in an industry already buckling under dishonest marketing or should this be a lesser concern?

coffee, industry news

Do You Remember The 29th Of September? America’s Very Own National Coffee Day

Let’s be honest…every day is national coffee day. For the sake of acknowledging the Western calendar and not being a total scrooge, however, let’s go ahead and pretend like the 29th of September is any different!

There are lots of deals popping up today and only so much time to get to them all. Your endless cravings for cappuccinos just hit the jackpot.

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