At least 18 cities or regions in the United States now have living, breathing wage transparency documents for baristas, detailing metrics such barista pay, types and levels of benefits, demographic…Behind the Big Bang of Barista Wage Transparency — Daily Coffee News by Roast Magazine
The human condition comes in a tall or a venti, it seems. After a few years of serving lattes in movie theaters and old-fashioned cafes I started seeing a different side to the mundane.
It’s not just bagging or grinding that inspires naval gazing, but sitting back with your hands folded in your lap and doing a tally of all the sometimes-funny, sometimes-frustrating questions brought to your attention during an average shift. Why do so few people seem to know what a cappuccino is? Why do so many expect a part-time employee to be omniscient? Is this the real life? Call it soul searching with a dollop of creamer.
Being a part-time or full-time barista may be a common job, but that still doesn’t put a dent in some of these questions! Thanks to these I can approach the vast world of coffee from multiple angles…and many of them humorous.
Here are just ten common questions customers had about the process nearly every time I was behind the counter: